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Privacy Policy at net win22

When you open an account with us, your personal information stays secure and private.

Encrypted account accessLocal payment protectionData retention standards
net win22 Privacy Policy at net win22
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy

Team online

Email Support

Send privacy questions or data access requests to our support inbox. We respond within 24 hours during business days. Include your account number and the specific information you need.

Live Chat

Open live chat in your account menu for immediate help with privacy concerns. Our team is available 09:00–23:00 Jakarta time, seven days a week to answer your questions.

Account Settings

Update your contact information, password and email preferences directly in your account settings. Changes take effect immediately and are logged for your security.

DATA SECURITY MEASURES

How We Protect What You Share

Encryption & Transport

Every login, deposit and withdrawal is encrypted using industry-standard protocols. Your DANA, OVO, GoPay and QRIS transactions move through secure tunnels that prevent interception or tampering.

Account Verification

We verify your identity when you sign up and confirm your withdrawal address before any payout. Two-factor authentication is available in your security settings to add an extra layer.

Cookie & Tracking Use

Cookies store your session token so you stay logged in between visits. We track device fingerprints to spot unusual login activity and alert you if we detect fraud risk.

Data Retention Policy

Transaction records are kept for seven years to comply with local banking rules. Account logs are archived for two years after closure. You can request a full data export anytime.

Third-Party Sharing

We share account information only with payment processors (DANA, OVO, GoPay, QRIS operators), anti-fraud vendors and regulators where local law permits. No marketing partners receive your data.

Your Data Rights

You can access, correct or delete your personal information by submitting a request via email or live chat. Deletion removes your account from active systems within 30 days and from archives per retention rules.

Frequently Asked Questions About Your Privacy

We collect your name, date of birth, email, phone number and payment details. We also record your IP address, device type and browser information for security. This information is used to verify your identity, process deposits and withdrawals, and detect fraud.

Account data is removed from active systems within 30 days of closure. Transaction records remain archived for seven years to comply with local banking requirements. You can request immediate deletion of non-essential data by contacting support.

Payment details are encrypted and stored only as long as needed to process your transactions. We do not store card numbers or full account details; payment processors (DANA, OVO, GoPay, QRIS) handle sensitive data directly. You can remove saved payment methods from your wallet anytime.

No. We never sell or rent your personal information. We share data only with payment partners, fraud-prevention vendors and regulators where local law permits. Our privacy practice is focused on protecting your account, not monetizing your data.

Submit a data access request via email or live chat. Include your account number and email address. We prepare a complete export of your account data, transaction history and activity logs within seven business days at no charge.

Log into your account and go to Settings > Personal Information to update your name, email or phone number. Changes are verified and take effect immediately. For sensitive corrections, contact live chat or email support for assistance.

Yes, we use cookies to keep you logged in and remember your preferences. We also track device fingerprints and login patterns to detect unusual activity and protect against fraud. You can disable non-essential cookies in your browser, though this may affect your login experience.